Independently Work with client’s cross functional team for business requirements gathering, analysis and solution design (Must Have)
Review user business process and use cases, create workflows and functional design during SDLC (Must Have)
Provide guidance and direction to the delivery team during the software development. This could be in terms of functionality, system integrations, user interface, user experience, best-in-class practices, KPIs, review demos etc. (Must Have)
Work with the customer (business users) in preparing User acceptance test cases and assist in the UAT. (Must Have)
Experience
8 to 10?years’ of overall work experience, out of which
5+ years in IT Solutions/Services industry in Business Analysis area
At least 2 years in software development
Industry consulting experience a plus
Good working knowledge of Salesforce platform. Certifications like Salesforce administration, Service cloud preferred but not mandatory.
Experience in customizing enterprise applications for Manufacturing industries (Automotive or Heavy equipment industries) and good knowledge of following domain areas.
Warranty Management
After sales and Service
Experience in handling projects with Onsite Discovery / Requirements Gathering, Analysis and Functional Design
Good understanding of Agile and iterative approaches for software development
